Wiltshire Broadband is excited to announce we’re among the first Authorised Starlink Installers in the UK and the trusted choice for Wiltshire. Wiltshire was one of the initial areas to experience the transformative Starlink broadband service, designed to bring high-speed internet to even the most remote rural locations.

With Starlink, rural Wiltshire can access download speeds of up to 400 Mbps and upload speeds of over 20 Mbps. This revolutionary service makes working from home or running a business feasible, even in the most isolated areas, including Salisbury, Marlborough, Devizes, and throughout the West Country. We proudly serve communities across Wiltshire, such as Chippenham, Trowbridge, Corsham, Malmesbury, Calne, Melksham, Bradford-on-Avon, Pewsey, and Warminster, bringing robust, reliable broadband solutions wherever you are.

Due to the low-latency of a Starlink connection it is suitable for video calling systems like Zoom and FaceTime. It also works with WhatsApp, mobile WiFi calling and Digital Voice/VoIP providers. We have now installed over 1000 Starlink systems and have had 100% positive customer satisfaction with the broadband connection.

Further details of the Starlink Authorised Installer program can be found on the starlink.com website – click here.

How our service works:

1. Placing the order – Wiltshire Broadband can supply and install your Starlink system. As authorised Starlink installers we have dedicated support with the Starlink team at SpaceX. Please give us a call on 01980 348800 if you want to purchase your Starlink kit from us. As part of the Authorised Starlink Installer programme, we hold new Starlink kits in stock if you need a system installing as quickly as possible.

If you have ordered your Starlink system directly from Starlink (www.starlink.com) we can we can install your Starlink dish and router.

If you want help ordering your Starlink directly from Starlink, please do not hesitate to give us a call on 01980 348800 – we’ll be happy to talk you through the ordering process over the phone.

2. Booking your installation – To book your installation please either call on 01980 348800 or fill in the ‘Request an appointment’ form on this page.

3. Installing your hardware – Starlink requires a clear view of the Northern sky, but depending on the orientation and location of your property, we generally find that there is a suitable place to install the equipment. Our installation service invoices all the brackets, poles and other hardware you need.

The Starlink Version 2 ‘V2’ hardware does not have an ethernet port on the router and comes supplied with a WiFi only connection. You may require an ethernet port to connect your hardware to other networking equipment in your home or business. If this is the case, let us know and we able to supply this for you.

The new Starlink Gen4 kit does have two ethernet ports on the Starlink WiFi router, but requires an extra adaptor to mount the dish that has to be purchased separately.

Depending on where your router is located, we may also need to help you install some additional networking equipment to get your internet connection to the right place.

The Starlink monthly service charge is £75.00 inc VAT – payable directly to Starlink. You are not tied into a long-term contract like many of the traditional telecoms providers. Once your new service is up and running you can cancel the broadband element of any existing fixed line services or your entire phone line rental agreement.

Depending on where the dish needs to be mounted a longer cable may be required – the standard cable is 50ft – upgraded 75ft, and 150ft cables are available. Subject to availability, we normally carry these on our vans and are chargeable upgrades

We also install 5G and 4G broadband. Visit wiltshirebroadband.co.uk/4g-5g for more details.

Request an appointment

Starlink Residential Lite is now available across Wiltshire, giving homes and businesses in rural and hard to reach areas a more affordable way to get fast and reliable broadband. This new Starlink package is ideal for locations where traditional broadband services struggle to deliver consistent speeds.

Starlink Residential Lite offers typical download speeds of 80 to 200 Mbps and upload speeds of 15 to 35 Mbps, making it suitable for streaming, video calls, working from home and general everyday internet use. The service includes unlimited data, although speeds may slow slightly during peak usage times.

Designed as a lower cost alternative to the standard Starlink Residential service, Residential Lite is a great option for customers who want dependable rural broadband without paying for higher tier packages they do not need. There are no long term contracts, so you can cancel at any time if your circumstances change.

For properties across Wiltshire that struggle with slow or unreliable internet, Starlink Residential Lite provides a practical and cost effective broadband solution, with professional installation and ongoing support available if needed.

Starlink Business now offers an entry level pricing tier at £32.50+VAT (£39.00) per month. This level of service includes 50GB of priority data. Once your data runs out, extra bundles of data are then available to purchase. The next level of service is £82.50+VAT (£99.00) per month and includes 500GB. 1TB is £145.00+VAT (£174.00) and 2TB is £270.00+VAT (£324.00). A static IP address is available with this service.

These services offer a significant value compared to leased lines and dedicated ethernet circuits. A major benefit of the Starlink system compared to leased lines is that you’re not tied into a long term contract. Once your hardware is purchased it belongs to you and you can cancel the service at anytime. You can find out more information about Starlink Business on their new webpage – https://www.starlink.com/business

Call us on 01980 348800 if you need your Starlink hardware installing. You can also contact us via our online form. We will help you get your system in the right place and make sure it is working properly.

Starlink is so fast that the connection can be shared with multiple buildings or neighbours as long as you have a line-of-sight to the other location. This means that you can share the connection with other buildings at your location or share the initial Starlink hardware purchase and monthly charge with someone else.

Starlink delivers fantastic broadband speeds. However, as with all broadband connections, they tend to only include an entry level wireless access point with the included router. Ask us about our mesh wireless access points and UniFi network options if you want the very best WiFi connection available – you can also visit our website for more information – https://wiltshirebroadband.co.uk/wifi-installation

If you want to cut the cord completely and retain your landline number, we are able to offer you our Digital Voice (VoIP) service. This service includes unlimited calls to UK landline and mobile phones.

Digital Voice service works with a free smartphone app which allows you to make and receive phone calls using a landline number from your mobile phone whenever it has an active internet connection (4G/5G or WiFi) or a from a physical corded or cordless phone system connected to your Starlink router (with ethernet adapter). A voicemail service can be configured to email messages from unanswered phone calls.

Check-out our dedicated Digital Voice web page and online shop here – click here.